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New Location Code (NLC) Wizard QRG

Quick Reference Guide

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NOTE: This information will be updated with the implementation of the new provider enrollment system, which is scheduled for April 2026. To stay informed about the transition effort, sign up for Florida Medicaid Health Care Alerts

 

On May 28, 2021, the New Location Code (NLC) Wizard, was made available to eligible providers in the Florida Medicaid Secure Web Portal. This enhancement replaced the New Service Type or Address Request form that was used to request a secondary location. The New Service Type or Address Request form will no longer be processed.  Review instructions below for NLC Wizard guidance.

 

Eligible Providers

Only in-state Florida Medicaid providers that meet all of the below criteria will be permitted to request additional locations

  • Organizational (Group) Florida Medicaid providers
  • Actively enrolled under a “base” Florida Medicaid Provider ID
  • Have no restrictions, sanctions, or over payments; an
  • Meet all eligibility requirements for one of the below provider types
Provider TypeDescriptionSpecialty Code(s)
01General HospitalAll Specialties
05Community Behavioral Health Services905 – Community Behavioral Health Services
07Specialized Therapeutic Services066 – Comprehensive Behavioral Health Assessment
067 – Specialized Therapeutic Foster Care
25Physician (M.D.)All Specialties
26Physician (D.O.)All Specialties
27Podiatrist927 – Podiatrist
28Chiropractor928 – Chiropractor
29Physician Assistant929 – Physician Assistant
30Advanced Practice Registered NurseAll Specialties
35DentistAll Specialties
39Behavior Analysis393 – Behavior Analysis Group
60Audiologist960 – Audiologist
61Hearing Aid Specialist961 – Hearing Aid Specialist
62Optometrist962 – Optometrist
63Optician963 – Optician
65Home Health Services114 – Personal Care
66Rural Health Clinic966 – Rural Health Clinic
67Home and Community Based Services WaiverAll Specialties
68Federally Qualified Health Center968 – Federally Qualified Health Center
83Therapist (PT, OT, ST, RT)983 – Therapist (PT, OT, ST, RT)
Group
 

Eligible organizational providers who are in the renewal period (90 days before their current agreement expires), will not be permitted to submit an NLC request until they successfully complete the renewal process.
Organizational providers who are assigned a different license for each service location or are not enrolled as a provider type listed above, must submit a full Florida Medicaid Provider Enrollment Application for each service location. 

 

Accessing the NLC Wizard

Providers can access the NLC Wizard from the Quick Links dialog box on their Secure Web Portal landing page.

Note: The “Add New Location” button will not be enabled for providers who are ineligible to submit NLC requests.

 

Completing an NLC Request

The provider can select previous to go back to a previous panel within the NLC Wizard or exit if they no longer wish to add an additional location.

Welcome Statement

Once the provider has read the welcome statement, click continue to proceed.

Identifying Information

In this panel, the provider will check their identifying information which has been populated from their base provider record and, if correct, click the checkbox for the statement, “I acknowledge that the above identifying information is correct for the new service type and/or new service location referenced in this application.”

The provider will then select their specialty(ies) and taxonomy(ies) before selecting the save & continue button.

The NLC Wizard will validate that the provider’s license is clear and active, when applicable.

Provider NPI

The Provider NPI panel will only display for providers that require an NPI to enroll. A unique NPI for each service location is only a requirement for hospitals.

Providers will enter their NPI and select save & continue.

The NLC Wizard will perform the following enhanced validations, before allowing the provider to move forward:

  • Verifies that the NPI has an NPPES Entity Type of Organization.
  • Verifies that the name associated to the NPI in NPPES matches the name on the provider’s record.


 

Contact Information

For this panel, the provider should enter the contact information for the new service location. All fields with an asterisk (*) must be completed before continuing.

     

    Service Location

    Providers will enter the complete physical address of the new service location in this panel.

    Note: P.O. boxes and mail drop location addresses will not be accepted for this field.

    Supporting Documentation

    Providers will be required to upload all supporting documentation prior to application submission.

    Access Enrollment Forms.

    Note: the list of supporting documentation requirements vary based on provider type and specialty.

     

    Once the applicant selects Save & Continue, a notification appears above the panel confirming that the document(s) have been uploaded, along with a tracking number for each upload.


    New Service Type/New Service Location Review

    This panel will show all of the information entered in the NLC Wizard and enable the provider to review their submission.

     

    Electronic Signature

    Providers should select the Authorized Submitter and select the “I accept...” statement to certify the application.

     

    Providers should select I agree and click “Request Verification Code”.


     

    After requesting the verification code, an email with the verification code will be sent to the email address that is on file for the provider.

    Providers should enter this code into the Verification Code field and select submit. Once submitted, an Application Tracking Number (ATN) and a statement referencing that the application was submitted successfully will be provided.

     

    If Maximum of 99 Service Locations is Exceeded

    Providers that exceed the maximum of 99 service locations will receive an error message in the NLC Wizard, which will instruct them to print, complete, and upload the New Service Location Request form for processing.

    Once the request is processed and approved, a new base location provider ID will be assigned, and the provider will receive a Welcome Letter. All future NLC requests must be requested under the newly assigned base provider ID.

    Verifying Status of NLC Request
    There will be a link under Quick Links in the Secure Web Portal to verify NLC Status. Providers must log onto the Secure Web Portal to access the NLC Status.
    Note: The NLC Status page will only display NLC Requests that have been submitted electronically via the NLC Wizard. Previously submitted paper NLC application submissions will not be visible.

    This link will populate the NLC Request Status panel which hosts the provider’s application status(es). Providers can upload additional documentation if the application is in Application Deficient status. They can also use the “cancel” functionality if they no longer wish to continue with the NLC request.

    Providers can only upload documents to replace missing or deficient documentation. They cannot update information entered in the NLC Wizard application. If the information in the application is incorrect, providers must cancel their current application and submit a new NLC request with the appropriate information and documents.

     

    Additional Resources
    AHCA Adopted Rules
    Adopted Rules - Florida Medicaid Forms

    Adopted Rules - Provider Enrollment Policy
    Florida Medicaid Contact Information Sheet
    Support
    Training

     

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