Background Screening
NOTE: This information will be updated with the implementation of the new provider enrollment system, which is scheduled for April 2026. To stay informed about the transition effort, sign up for Florida Medicaid Health Care Alerts.
Criminal Background Check
Providers must begin the criminal background check process in the Care Provider Background Screening Clearinghouse (Clearinghouse), the Agency’s centralized screening database. First time applicants must submit their Medicaid application and receive their Application Tracking Number (ATN) before initiating the criminal background check process in the Clearinghouse. For more information on Florida's Care Provider Background Screening Clearinghouse, visit the Care Provider Screening Clearinghouse Education and Awareness website.
Background Screening Assistance
- Visit the Background Screening QRG for addition information.
- Visit Enrollment Forms for additional forms and guides.
- Visit Background Screening website for more information on the Background Screening process and instruction guides.
- Visit Regulations and Application for Exemption for Disqualification for Background Screening regulations.
- For questions about the Provider User Registration Agreement only, email medicaidscreening@ahca.myflorida.com.
- For timely support with background screening or Clearinghouse questions, use the following contact methods only: Call the Background Screening Unit at (850) 412-4503 for immediate help. If calling isn’t possible, email your inquiries to bgscreen@ahca.myflorida.com. You may also fax necessary documents to (850) 487-0470.
- Approved providers or those requesting access should visit the Clearinghouse Results website for screening outcomes and system access.
Additional Resources
Florida Medicaid Contact Information Sheet
Support
Training
AHCA Adopted Rules
AHCA Medicaid Forms
Provider Enrollment Policy incorporated by reference in Rule 59G-1.060, F.A.C.
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